> For the complete documentation index, see [llms.txt](https://orimon.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://orimon.gitbook.io/docs/product-guides/setting-up-bot-appearance/adding-quick-replies.md).

# Adding Quick Replies

Do you want to direct your users and the conversation with your bots in a certain direction? This documentation is for you.

Quick Replies are preset messages that are available to users at the beginning of an chat, that can encourage users to ask the right questions or help users that are unable to voice their query properly, by showing these presents right above the text box of the chat.

1. Log in to the [Dashboard](https://orimon.ai/login) -> navigate to the overview page of the bot that you want to change.
2. Go to Settings -> Bot Appearance -> Bot messaging settings/Text Prompts section and click on it to edit.

Here, scroll down and you will see a "**Quick Replies**" section.

<figure><img src="/files/Cug8NASjzYeIlRn4Vf6r" alt=""><figcaption></figcaption></figure>

You will see a simple text input "**Add Quick Reply**" next to a button "**Add**"

3. Simply type-in the message, that you want your users to be able send by simply clicking on the preset, in the text field and click on  "**Add**".  Repeat this for as many Quick Replies as you want.
4. Once these steps have been followed, click on "**Save**" above your bot preview to save all the changes to your **Quick Replies** preset.

<figure><img src="/files/9BtWrsT7l32qos47TWlW" alt=""><figcaption></figcaption></figure>

They will appear above the text box in the chat as shown below.

<figure><img src="/files/mAOeZHT2O6nDQmV2SLuY" alt=""><figcaption></figcaption></figure>

That's it, your users now have something to help them start the engagement with!.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://orimon.gitbook.io/docs/product-guides/setting-up-bot-appearance/adding-quick-replies.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
