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  1. Product Guides
  2. Setting up Bot Appearance

Custom Query Placeholder

This is a guide on how you can modify the placeholder value of the query/message box in your bot.

PreviousAdding Quick RepliesNextSetting Up Conversational Leads

Last updated 1 year ago

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Query placeholder is the the text displayed in an empty input/query box of your chatbot.

There is a default value set for this in every language you can configure your bot in.

  • Log in to the -> navigate to the overview page of the bot that you want to change.

  • Go to Settings -> Bot Appearance -> Bot messaging settings/Text Prompts section and click on it to edit.

At the bottom you will see an option "Input Placeholder", click on this to see an input box like the one below.

Here you can type in whatever value you want to be displayed for your placeholder, in whichever language you please.

Then click on "Save" at the top right corner of the screen.

Now on the Test bot page you will be able to see your placeholder value being displayed.

That's it! you can now change your placeholder to any value you like.

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