đŸĻBilling and Subscription

What do I get from Orimon?

When you sign up for Orimon app, you can enjoy a 1-free Chat-Bot(constant), 50 Messages & 5 re-Training(recurring monthly).

If you require more resources and additional features/add-ons you'll need to subscribe to continue using the app.

1. Subscription Plans

There are two types of subscription plans: Monthly and Yearly. Each subscription plan has three sub-categories: Starter, Growth, and Elite.

You can read about a brief summary of these 3 plans below.

Starter

Maximum 2 Chat-bots, basic Chat-bot features. Suitable for small-scale operations with minimal traffic. Standard support and message quota.

  • Live Agent Seats: 4

  • Messages: 4000/month

  • Training Links: 200 links/chat-bot

  • PDF File Limit: 25 files < 3 MB each

  • Chat-bots: 2

  • E-commerce Bots: 1

Growth

Maximum 5 Chat-bots, advanced features. Ideal for growing businesses with moderate traffic. Enhanced support and message allocation.

  • Live Agent Seats: 10

  • Messages: 10000/month

  • Training Links: 500 links/chat-bot

  • PDF File Limit: 50 files < 5 MB each

  • Chat-bots: 5

  • E-commerce Bots: 2

Elite

Maximum 10 Chat-bots, premium features. Tailored for large enterprises with heavy traffic. Priority support and extensive message allowance.

  • Live Agent Seats: 20

  • Messages: 40000/month

  • Training Links: 1000 link/chat-bot

  • PDF File Limit: 100 files < 10 MB each

  • Chat-bots: 10

  • E-commerce Bots: 5

You can read a detailed description of our plans on our Website Pricing page

Once you have chosen your subscription plan, you can click on "Subscribe" to start the subscription process.

You will have a quota for various features based on the subscription plan you have chosen, which you can view by clicking on the Plan Name displayed next to your profile section as shown below.

2. Add-Ons

Add-ons are additional quota additions for various features of your OrimonAI account, such as Messages or Live Agent seats, should you need more.

These may also be entire features that are available in the form of one-time purchases, such as Custom Domain or Remove Orimon Branding.

Login in to your dashboard -> click on the plan type mentioned next to your profile section -> and when you billing drop-down opens, click on "Manage".

You will then be shown a page with your plan and subscription details.

Scroll down to see a section of Add-Ons you can purchase

You can also read a brief description of these Add-Ons and their benefits on this very page.

Click on the "Subscribe" button of any Add-On you wish to purchase.

You will then be redirected to the Checkout page.

Please note that only subscribed users can buy extra quota/Add-Ons in case they exhaust their quota or wish to avail more features.

Note: If a user adds another user as a tenant manager, meaning they have access to the same bot and can manage it, any messages sent or received by the tenant manager will be counted towards the message quota of the owner of the subscription.

Therefore, it's important for users to be mindful of their message quota and who they add as tenant managers, to avoid running out of messages before the end of the subscription period.

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