# Disable AI

There may be several use cases where you may want the your customers to directly reach out to your Live Chat agents.

Follow this guide to learn how you can do this.

Login to your [dashboard](https://orimon.ai/login) -> go to the overview page of the your bot -> then go to settings -> Human Assist

You will see a switch under the label of "**Disable AI**" as shown below.

<figure><img src="/files/fAwsQiVUIaU9f7BjjSEG" alt=""><figcaption></figcaption></figure>

Simply, "**Enable**" this switch to directly accept any chat requests via your Live Agents.

<figure><img src="/files/36j4rNrMyxd42SX9xWRL" alt=""><figcaption></figcaption></figure>

That's It, you will now directly get customer Chat Requests.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://orimon.gitbook.io/docs/product-guides/setting-up-live-chat/disable-ai.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.