Disable AI
This is a guide on how you can disable the AI on your Chat-bot for Live Chat only functionality
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This is a guide on how you can disable the AI on your Chat-bot for Live Chat only functionality
Last updated
Was this helpful?
There may be several use cases where you may want the your customers to directly reach out to your Live Chat agents.
Follow this guide to learn how you can do this.
Login to your -> go to the overview page of the your bot -> then go to settings -> Human Assist
You will see a switch under the label of "Disable AI" as shown below.
Simply, "Enable" this switch to directly accept any chat requests via your Live Agents.
That's It, you will now directly get customer Chat Requests.
