đŗE-Commerce Specialist Bot
Below is a step by step guide that will help you to create a E-Commerce chat-bot.
Last updated
Below is a step by step guide that will help you to create a E-Commerce chat-bot.
Last updated
Click on the option to create a "E-Commerce Bot" to start your bot creation process.
You will see a page as shown below:
Here you will be provided with one of 3 options to use as a base for your E-Commerce Bot: Shopify, WooCommerce & Custom Platform.
You can jump straight to the section for the platform of your choice: Shopify, WooCommerce or Custom Platform.
Hint: If your Online Store is not listed via any E-Commerce Platform, and you have your product catalogue with all relevant information available, you should go with Custom Platform
Click on the "Shopify" option to continue.
You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.
Then click on "Create Bot".
You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.
Then click on "Continue".
You will then be redirected to a Permissions page, click on "Accept" to integrate your online store with you Chat-Bot.
You will then see a page as shown below. Initially, your "Items Synced" will be 0, click on "Sync Products" to fetch your product catalogue from your store.
Your should then be able to see your total products in your catalogue
Then click on "Done".
Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.
Click on the "WooCommerce" option to continue.
You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.
Then click on "Create Bot".
You will then see the next section, for your store URL. Paste the URL of your online WooCommerce along with Client ID & Client Secret of your WooCommerce Plugin to continue.
Hint: Learn How to Generate Client ID & Client Secret here : Generate WooCommerce API keys
Then click on "Continue"
You will then see a page as shown below. Initially, your "Items Synced" will be 0, click on "Sync Products" to fetch your product catalogue from your store.
Your should then be able to see your total products in your catalogue
Then click on "Done".
Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.
Click on the "Custom Platform" option to continue.
You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.
Then click on "Create Bot".
You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.
Then click on "Continue".
You will then see a page as shown below. Initially, your "Items Synced" will be 0.
You have to now upload all your relevant products in a CSV file, in a given format, & you can download this format by clicking on "Sample.csv", the clicking on "Save"
Hint: Please note that adhering to the format provided in Sample.csv, for each and every product is very important as this ensures best performance of your Chat-Bot.
Once your are done configuring your CSV, click on "upload" and upload your CSV file., You should then be able to see the count of Products in your CSV file.
After this, click on "Done"
Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.
Once your Bot is done Training, you can talk to and test your bot!
That's it! You have successfully created your first E-Commerce Bot.
Next up : Flag and Train.
