💳E-Commerce Specialist Bot

Below is a step by step guide that will help you to create a E-Commerce chat-bot.

Click on the option to create a "E-Commerce Bot" to start your bot creation process.

You will see a page as shown below:

Here you will be provided with one of 3 options to use as a base for your E-Commerce Bot: Shopify, WooCommerce & Custom Platform.

You can jump straight to the section for the platform of your choice: Shopify, WooCommerce or Custom Platform.

Hint: If your Online Store is not listed via any E-Commerce Platform, and you have your product catalogue with all relevant information available, you should go with Custom Platform

1. Shopify

• Click on the "Shopify" option to continue.

• You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.

• Then click on "Create Bot".

• You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.

• Then click on "Continue".

• You will then be redirected to a Permissions page, click on "Accept" to integrate your online store with you Chat-Bot.

• You will then see a page as shown below. Initially, your "Items Synced" will be 0, click on "Sync Products" to fetch your product catalogue from your store.

• Your should then be able to see your total products in your catalogue

• Then click on "Done".

• Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

2. WooCommerce

• Click on the "WooCommerce" option to continue.

• You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.

• Then click on "Create Bot".

• You will then see the next section, for your store URL. Paste the URL of your online WooCommerce along with Client ID & Client Secret of your WooCommerce Plugin to continue.

Hint: Learn How to Generate Client ID & Client Secret here : Generate WooCommerce API keys

• Then click on "Continue"

• You will then see a page as shown below. Initially, your "Items Synced" will be 0, click on "Sync Products" to fetch your product catalogue from your store.

• Your should then be able to see your total products in your catalogue

• Then click on "Done".

• Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

3. Custom Platform

• Click on the "Custom Platform" option to continue.

• You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "Bot Name" & "Company Name" respectively.

• Then click on "Create Bot".

• You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.

• Then click on "Continue".

• You will then see a page as shown below. Initially, your "Items Synced" will be 0.

• You have to now upload all your relevant products in a CSV file, in a given format, & you can download this format by clicking on "Sample.csv", the clicking on "Save"

Hint: Please note that adhering to the format provided in Sample.csv, for each and every product is very important as this ensures best performance of your Chat-Bot.

• Once your are done configuring your CSV, click on "upload" and upload your CSV file., You should then be able to see the count of Products in your CSV file.

• After this, click on "Done"

• Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

Once your Bot is done Training, you can talk to and test your bot!

That's it! You have successfully created your first E-Commerce Bot.

Next up : Flag and Train.