# E-Commerce Specialist Bot

Click on the option to create a "E-Commerce Bot" to start your bot creation process.

You will see a page as shown below: 

<figure><img src="/files/pkf72Ji7HW1BTRx2MBqq" alt=""><figcaption></figcaption></figure>

Here you will be provided with one of 3 options to use as a base for your E-Commerce Bot:  *<mark style="color:green;">**Shopify**</mark>*, *<mark style="color:purple;">**WooCommerce**</mark>* & ***Custom Platform***.

You can jump straight to the section for the platform of your choice: [**Shopify**](#id-1.-shopify)**,** [**WooCommerce**](#id-2.-woocommerce) or [**Custom Platform**](#id-3.-custom-platform)**.**

{% hint style="info" %} <mark style="color:yellow;">**Hint:**</mark> If your Online Store is not listed via any E-Commerce Platform, and you have your product catalogue with all relevant information available, you should go with [**Custom Platform**](#id-3.-custom-platform)
{% endhint %}

## 1. Shopify

* Click on the "**Shopify**" option to continue.
* You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "**Bot Name**" & "**Company Name**" respectively.

<figure><img src="/files/yVXd3r5aTIeu85V5288u" alt=""><figcaption></figcaption></figure>

* Then click on "**Create Bot**".
* You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.

<figure><img src="/files/ad5IsDN6kLjHPUcf3wIG" alt=""><figcaption></figcaption></figure>

* Then click on "**Continue**".
* You will then be redirected to a Permissions page, click on "**Accept**" to integrate your online store with you Chat-Bot.
* You will then see a page as shown below. Initially, your "**Items Synced**" will be 0, click on "**Sync Products**" to fetch your product catalogue from your store.
* Your should then be able to see your total products in your catalogue

<figure><img src="/files/ZKKOtbC9e8kpireQK5sP" alt=""><figcaption></figcaption></figure>

* Then click on "**Done**".
* Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

## 2. WooCommerce

* Click on the "**WooCommerce**" option to continue.
* You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "**Bot Name**" & "**Company Name**" respectively.

<figure><img src="/files/uJLviVxnuJkg0uG4mOTP" alt=""><figcaption></figcaption></figure>

* Then click on "**Create Bot**".
* You will then see the next section, for your store URL. Paste the URL of your online WooCommerce along with ***Client ID*** & ***Client Secret*** of your WooCommerce Plugin to continue.

{% hint style="info" %} <mark style="color:yellow;">**Hint:**</mark> Learn How to Generate ***Client ID*** & ***Client Secret*** here : [Generate WooCommerce API keys](https://woo.com/document/woocommerce-rest-api/?quid=a8fe96b858eb34493d50cb10e013ec68#section-2)
{% endhint %}

<figure><img src="/files/wEKXdpt9ooXCCRznGf1P" alt=""><figcaption></figcaption></figure>

* Then click on "**Continue**"
* You will then see a page as shown below. Initially, your "**Items Synced**" will be 0, click on "**Sync Products**" to fetch your product catalogue from your store.
* Your should then be able to see your total products in your catalogue

<figure><img src="/files/syTpffPNr0igFZdFsl8c" alt=""><figcaption></figcaption></figure>

* Then click on "**Done**".
* Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

## 3. Custom Platform

* Click on the "**Custom Platform**" option to continue.
* You will see a page as shown below. Enter a name for your Chat-Bot & your Company name in "**Bot Name**" & "**Company Name**" respectively.

<figure><img src="/files/koVPgoMc4vDSl619ES1Q" alt=""><figcaption></figcaption></figure>

* Then click on "**Create Bot**".
* You will then see the next section, for your store URL. Paste the URL of your online Shopify store to continue.

<figure><img src="/files/K7cAQB5KXEs9LCgPXEJe" alt=""><figcaption></figcaption></figure>

* Then click on "**Continue**".
* You will then see a page as shown below. Initially, your "**Items Synced**" will be 0.

<figure><img src="/files/6Lt8G45RR9Kp9PoGrlJX" alt=""><figcaption></figcaption></figure>

* You have to now upload all your relevant products in a *CSV* file, in a given format, & you can download this format by clicking on "**Sample.csv**", the clicking on "**Save**"&#x20;

{% hint style="info" %} <mark style="color:yellow;">**Hint:**</mark> Please note that adhering to the format provided in *Sample.csv,* for **each and every product** **is very important** as this ensures best performance of your Chat-Bot.
{% endhint %}

* Once your are done configuring your CSV, click on "**upload**" and upload your CSV file., You should then be able to see the count of Products in your CSV file.

<figure><img src="/files/yZUUehpD2s59PD49AORt" alt=""><figcaption></figcaption></figure>

* After this, click on "**Done**"
* Your Chat-Bot will now start training and once finished you will be redirected to the test page of your new Chat-Bot.

Once your Bot is done Training, you can talk to and test your bot!

<figure><img src="/files/cGjDsXNefuyqurnFbZ1L" alt="" width="188"><figcaption></figcaption></figure>

<figure><img src="/files/U3F6V3F6zAGoWUAJgWcf" alt="" width="188"><figcaption></figcaption></figure>

That's it! You have successfully created your first E-Commerce Bot.

*Next up :* [*Flag and Train*](/docs/product-guides/flag-and-train.md)*.*


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