# Join Active Chat Room

If one of your agents sees an ongoing conversation with your Chat-bot but feels the need to intervene by joining in on the conversation you can follow the steps described below.

You can monitor all active conversations with you Chat-bot by logging in to your [dashboard](https://orimon.ai/login) -> bot overview page -> Chat History

You will see a screen as shown below.

<figure><img src="/files/6JzjswbBCysBlL9DQsyJ" alt=""><figcaption></figcaption></figure>

Here you can view all active conversations of your Chat-bot, click on any of these conversations to view detailed logs of any of these conversations.

<figure><img src="/files/8gHz2f24GeQ1OQVqTkpV" alt=""><figcaption></figcaption></figure>

on the top right corner of the Chat-Log window, you will see a button labelled "**Join Room**"

<figure><img src="/files/uOuVxvhbz3P7R1elWfOp" alt=""><figcaption></figcaption></figure>

Click on this button to join the Chat room

<figure><img src="/files/cGm8F9d15wkfogh0mTIw" alt=""><figcaption></figcaption></figure>

You will then replace your Chat-Bot, and will be redirected to the Live Chat section & will be added to the live chat of this room.

You can now talk to you customer accordingly and end the conversation by clicking on "**Resolve**" whenever you see fit.

That's It, you will now directly join chat rooms whenever you wish.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://orimon.gitbook.io/docs/product-guides/setting-up-live-chat/join-active-chat-room.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.