# Join Active Chat Room

If one of your agents sees an ongoing conversation with your Chat-bot but feels the need to intervene by joining in on the conversation you can follow the steps described below.

You can monitor all active conversations with you Chat-bot by logging in to your [dashboard](https://orimon.ai/login) -> bot overview page -> Chat History

You will see a screen as shown below.

<figure><img src="https://55912965-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxUW02x9klXneNc1Bxtt6%2Fuploads%2FLrUPmM9xZbgyPHLzRrSG%2FScreenshot%20from%202024-01-17%2016-07-22.png?alt=media&#x26;token=6625cfcd-338a-49ec-8045-5d0a03b1a9ec" alt=""><figcaption></figcaption></figure>

Here you can view all active conversations of your Chat-bot, click on any of these conversations to view detailed logs of any of these conversations.

<figure><img src="https://55912965-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxUW02x9klXneNc1Bxtt6%2Fuploads%2FlK9mbgoaugiZBKcaYTrJ%2FScreenshot%20from%202024-01-17%2016-52-26.png?alt=media&#x26;token=ca6e2194-07cd-4344-9614-7b1ce99e883c" alt=""><figcaption></figcaption></figure>

on the top right corner of the Chat-Log window, you will see a button labelled "**Join Room**"

<figure><img src="https://55912965-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxUW02x9klXneNc1Bxtt6%2Fuploads%2FnggvuzU64kP3zHgx0yEj%2FScreenshot%20from%202024-01-17%2017-00-59.png?alt=media&#x26;token=c639f48d-4175-408a-b576-7156c29a689f" alt=""><figcaption></figcaption></figure>

Click on this button to join the Chat room

<figure><img src="https://55912965-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxUW02x9klXneNc1Bxtt6%2Fuploads%2FdFmOF5ViGX1GY4O3RFnI%2FScreenshot%20from%202024-01-17%2016-05-37.png?alt=media&#x26;token=a0c89ba5-17cb-43d5-bb64-74d5cacb9545" alt=""><figcaption></figcaption></figure>

You will then replace your Chat-Bot, and will be redirected to the Live Chat section & will be added to the live chat of this room.

You can now talk to you customer accordingly and end the conversation by clicking on "**Resolve**" whenever you see fit.

That's It, you will now directly join chat rooms whenever you wish.