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🙋Setting up Live Chat

Human Intervention in chatbot conversation

PreviousSetting Up Conversational Leads NextConfiguring Live chat

Last updated 7 months ago

The main objective of Live Chat Handover is to give the customers a fallback option to exit the chatbot conversation or talk to the live agent for any urgent or complicated matters.

⚙️Configuring Live chat 🗣️Transferring To Live Agent 💻Live Chat Agent Screen 🛣️Live Chat Process