# Setting up Live Chat

{% embed url="<https://youtu.be/jyWpe8ZSQ-w?feature=shared>" %}

The main objective of Live Chat Handover is to give the customers a fallback option to exit the chatbot conversation or talk to the live agent for any urgent or complicated matters.

{% content-ref url="/pages/jeVjm6JO6E1rMkMsDquI" %}
[Configuring Live chat](/docs/product-guides/setting-up-live-chat/configuring-live-chat.md)
{% endcontent-ref %}

{% content-ref url="/pages/qEUQnbPjfmlKA0IoF4nt" %}
[Transferring To Live Agent](/docs/product-guides/setting-up-live-chat/transferring-to-live-agent.md)
{% endcontent-ref %}

{% content-ref url="/pages/SB3xfFQ8mkROuUrHlETW" %}
[Live Chat Agent Screen](/docs/product-guides/setting-up-live-chat/live-chat-agent-screen.md)
{% endcontent-ref %}

{% content-ref url="/pages/Kyl5tUEmKT1qbWaCnU4w" %}
[Live Chat Process](/docs/product-guides/setting-up-live-chat/live-chat-process.md)
{% endcontent-ref %}


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