For the complete documentation index, see llms.txt. This page is also available as Markdown.

🙋Setting up Live Chat

Human Intervention in chatbot conversation

The main objective of Live Chat Handover is to give the customers a fallback option to exit the chatbot conversation or talk to the live agent for any urgent or complicated matters.

⚙️Configuring Live chat🗣️Transferring To Live Agent💻Live Chat Agent Screen🛣️Live Chat Process

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