🥍Leads Generation & Support Bot

Below is a step by step guide that will help you to create a General chat-bot.

Click on the option to create a "General Bot" to start your bot creation process.

You will see a page as shown below:

Here you will see 5 sections on the left pannel: Website, PDF, Text, FAQs, & Catalog respectively.

You can click on any and all of these sources that you want to train your bot from!

Website

This section has 3 types: Website Link, Site-Map Link, & GitBook Link.

1. Website Link

• In the Website section you can choose to build your bot using your company's Website URL, copy and paste your company's home page URL, paste it in the input box and click "Begin Crawling" as shown below.

• After this the bot will gather all available pages on your website and they will be listed as shown below.

• One by one, check all boxes of website pages that contain relevant and important marketing information for about your company and/or products.

  Or you can simply click "Select All".

2. Site-Map Link

• SiteMap works in a similiar fashion to the "Website Link" method, here except for the home page of your website, you can provide the url for you website's SiteMap.

• And similiar to the "Website" section all availlable pages on your website will be listed.

• After that you can follow the same steps as the "Website" section.

3. GitBook Link

• In the this section you can choose to build your bot using any GitBook documentation your company may have published, copy and paste your company's documentation URL, paste it in the input box and click "Begin Crawling" as shown below.

• After this the bot will gather all available pages and documents in your documentation and they will be listed as shown below.

• One by one, check all boxes of documents that contain relevant and important marketing information for about your company and/or products.

  Or you can simply click "Select All".

PDF

Don't feel like your website and knowledge have enough content? No Problems! You can add content through PDFs such as company brochures to improve performance even further, in the PDF Training section.

In the PDFs section you will see a page as shown below

Click on "Drag & Drop files..." segment to select any document you may have, with important information on your products and services, as shown below.

You add as many documents as you want, in the same fashion, as demonstrated abov.

Note : Please keep in mind that this feature is optimized for OCR'd files or in simple terms, upload a PDF where text can be selected and copied. Please avoid uploading documents that have large quantities of images or tabular data or other non-text data.

Text

In the Text section you will see a page as shown below

You will see 2 input boxes "Tell Us About Your Company" & "Essential Insights About Your Business"

• In the first input box, you can describe your company, its mission and its values and what it offers. You can get an idea from the example shown below.

• In the second input box you can elaborate on the distinct and unique aspects of your company.

You can follow the example shown below to understand this better.

FAQs

In this section you will see a page as shown below.

• You will see a button saying "Add FAQ". Click on this button and fill in the question along with the exact answer you want for the question. Then click on "Create". An example of this is given below.

• This will make sure if that question is asked by any customer, the bot will reply exactly as you want.

Catalog

In this section you will see a page as shown below.

• You will see a button saying "Add To Catalog". Click on this button and fill in all the details for any important product/service you may want add to your bot to remember. An example of this is shown below.

• Then click on "Save".

This will enable your bot to answer any specific questions related to your products and services, accurately.

Once you have provided relevant information in the sections of your choice. Click on "Create ChatBot" at the bottom right of the page.

You will now see a page where you can provide the name of your bot, your company and the language you want to operate it in, as displayed below.

Click on "Create ChatBot",

Your bot will now start training and you will see a loading screen while your bot is this process is being completed.

Once this is completed you will redirected the test page of your newly created bot.

You can now talk to and test your bot!

Next up : Flag and Train.